FAQ
Size Guide
US
0
2
4
6
8
XXS
XS
S
M
L
IT
36
38
40
42
44
UK/AU
4
6
8
10
12
FR
32
34
36
38
40
BUST (inches)
31.5
33
34.6
36.2
37.8
WAIST (inches)
23.6
25.2
26.7
28.3
29.9
HIPS (inches)
34.6
36.2
37.8
39.3
40.9
BUST (cm)
80
84
88
92
96
WAIST (cm)
60
64
68
72
76
HIPS (cm)
88
92
96
100
104
BUST
Measure under your arms around the fullest part of your bust. Make sure to keep the tape level.
WAIST
Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.
HIPS
Stand with your feet together, and measure around the widest part of your hips.
FREQUENTLYÂ Â ASKEDÂ Â QUESTIONS
FREQUENTLYÂ Â ASKED
QUESTIONS
QUESTIONS
Product Information
Orders & Payments
Shipping & Delivery
Returns & Exchanges
Product Information
Does L’amor have a size guide?
Yes, you can click here to view the size guide. If you need additional assistance in determining the right size, please contact our customer service team at contact@lamor-fashion.com
Does L’amor have a store?
L'amor has pop-up store locations throughout the year across Europe and the United States. To get notified about our next pop-up location, please contact our customer service team at contact@lamor-fashion.com
What if an item is out of stock?
If an item or size you have selected is currently out of stock, please contact our customer service team at contact@lamor-fashion.com to be updated on when it will be restocked.
Orders & Payments
What forms of payment do you
accept?
We accept Google Pay, Apple Pay, Visa, Mastercard, American Express, and Discover for all online purchases.
How do I redeem a gift card?
After adding product to cart and starting checkout, you will have the option to enter the gift card code that is located in the back of your gift card. If you have any questions, please contact us at contact@lamor-fashion.com
Is VAT included in the price?
Yes, VAT is included in the price.
Can I cancel or modify my order?
To request an order cancellation, please reach out to our customer service team at contact@lamor-fashion.com. Please note that the possibility of changing or canceling orders may depend on the timing of the request.
Does L'amor accept phone orders?
Yes, L'amor accepts phone orders. To place an order, please call our customer service team at (+972) 526784449.
How can I track my order?
After placing an order, you will receive an order confirmation email with your order number. A tracking number will also be provided to you once the order has been shipped, which can be used to track the shipment.
Shipping & Delivery
How long will it take to receive
my order?
Standard international shipping to Europe, United States, Canada, and Australia takes 4-7 business days.
Do you ship internationally?
We offer free shipping on all orders to Europe, United States, Canada, and Australia.
How much are shipping costs?
We offer free shipping on all orders to Europe, United States, Canada, and Australia.
What do I do if I received a damaged
item?
If you received a damaged item, please reach out to customer service team at contact@lamor-fashion.com. Please attach a photograph and/or video of the damage to expedite the return.
What should I do if I haven't received
my order?
Our standard shipping times are between 4-7 business days. If you have not received your order after 7 business days, please contact our customer service team at contact@lamor-fashion.com.
Returns & Exchanges
Does L'amor offer returns?
L'amor offers free returns on all online purchases, including international orders. Click here to view the Returns & Exchange policy.
Does L'amor offer exchanges?
L'amor offers free exchanges on all online purchases, including international orders. Click here to view the Returns & Exchange policy.
How can I request a return?
To request a return, please contact our customer service team at contact@lamor-fashion.com. Please include the order number in the email to expedite the return process. You can view additional information regarding the return process by going to our Returns & Exchanges page.
Are returns and exchanges free of
chrage?
Returns & exchanges are free of charge and we will collect them from your home or office for free, as well.
Click here to view the Returns & Exchange policy for additional information.
Click here to view the Returns & Exchange policy for additional information.
Can I return an international order?
Yes, L'amor offers free returns & exchanges on all international orders.
How long do I have to return an item?
Returns must be requested within 30 days from the date of delivery.
How long does it take for a refund
to be issued?
Returns will be processed within 10 business days from receipt of item. You will receive an email confirmation when your return has been completed. Refunds will be credited back to the original form of payment.
Still have questions?
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